Refund policy

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or refunds.

Items Damaged During Shipping

If your order arrives broken or damaged during shipping, please contact us within 7 calendar days of delivery at ladyrheainc19@gmail.com. Include your order number, a description of the damage, and clear photographs of both the damaged item and the shipping packaging.

Once the shipping damage is verified, we will arrange a replacement of the damaged item. You will not be required to return the broken or damaged item. Replacement requests submitted after 7 calendar days may not be eligible.

This policy does not limit any rights that cannot be excluded under applicable law.

Questions

For questions about a damaged shipment, contact us at ladyrheainc19@gmail.com.